Our Team
💖 About Us
We run from the heart.
That’s not just a motto—it’s the foundation of everything we do.
We are a proud registered NDIS provider, offering compassionate, person-centered support to individuals living with disability. Our service is built on empathy, trust, and the belief that care should feel like family.
👩👧👦 A Mother & Daughter Team
Founded by a dedicated mother and daughter duo, our business is more than just a service—it's a legacy of love and care. With over 30 years of combined experience and five years of successful operation, we bring both professional expertise and heartfelt connection to every client relationship.
🎓 Our Qualifications
Our team is highly skilled and deeply committed to quality care. We hold:
• 🩺 Endorsed Enrolled Nurse
• 🎓 Bachelor in Human Services
• 🎨 Leisure and Lifestyle Coordinator (Cert IV in Leisure and Health)
• 🧑⚕️ Certificate III in Assistant in Nursing
• ♿ Certificate III in Disability Support
• 🏡 Certificate IV in Community Services
🌱 Why Choose Us?
• Registered and trusted NDIS provider
• Family-run with a personal touch
• Decades of combined experience
• Highly qualified and passionate team
• Services delivered with heart, dignity, and respect
🌱 Our Philosophy
We believe that true care goes beyond checklists—it’s about connection, understanding, and walking alongside each person on their journey. That’s why we run from the heart.
We’re honored to support our clients in building greater independence, joy, and confidence in their everyday lives.
Let’s grow together.
🌟 Our Team Values
At the heart of our service is a team that lives by values that guide every interaction, every decision, and every moment of care.
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💖 Compassion We lead with empathy, always striving to understand and support each individual’s unique journey.
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🤝 Respect We honor the dignity, choices, and voices of every person we support—treating everyone with kindness and fairness.
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🧠 Expertise With decades of combined experience and professional qualifications, we deliver care that is informed, safe, and effective
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👂 Connection We believe that meaningful relationships are the foundation of great support. We listen deeply and build trust with every client.
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✅ Integrity We do what’s right—even when no one’s watching. Transparency, honesty, and accountability are non-negotiable.
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🌱 Growth We support personal development—for our clients and ourselves. We’re always learning, evolving, and helping others thrive.
🌈 Our Commitment to You
We aim to improve your overall wellbeing—supporting your social, physical, and psychological development every step of the way.
At the core of our care, we value:
• 😊 Smiles – because joy is a powerful part of healing and growth
• 🤗 Acceptance – every person is unique, and every story matters
• 🌟 Excellence in Support – we continually strive to bring the best care to you and your family
We don’t just provide services—we build relationships, nurture potential, and celebrate every milestone with you.
Because when you thrive, we all shine.
🖤 Acknowledgement of Country
In the spirit of reconciliation, Our Time to Shine acknowledges the Traditional Custodians of Country throughout Australia and their deep connections to land, sea, and community.
We pay our respects to Elders past and present, and we extend that respect to all Aboriginal and Torres Strait Islander peoples today.
We honour the enduring strength, wisdom, and culture of First Nations peoples, and we are committed to walking together toward a more inclusive and respectful future.